This Public Offer (hereinafter — the "Agreement") is an official proposal of Uzbekistan Airways for the provision of services for online booking, registration and sale of tickets on the flights of Uzbekistan Airways through the Internet and for the services of Internet banking to any natural person possessing the legal right to enter into this Agreement. Uzbekistan Airways provides interactive services on the terms defined in this offer, containing the basic terms of the Agreement.
The terms of the Agreement are offered without any changes to the definition of terms and applicable Rules of Uzbekistan Airways.
1. TERMS and DEFINITIONS.
1.1. The Carrier is Uzbekistan Airways national airline.
1.2. Client is legally capable physical person (over 18 years) who placed the order for the services listed on the website of Carrier and related to reservation, tickets issue and the subsequent acquisition of those for personal use and not associated with entrepreneurial activity.
1.3. A passenger's electronic ticket (hereinafter "Ticket") is a document certifying the Contract of air carriage between the carrier and the Customer/passenger, wherein the transport information of the Client/passenger and the baggage are presented in electronic form.
1.4. The itinerary receipt is an electronic ticket form that contains information regarding the transportation, complete information about the passenger, route, form and details of payment, the number of electronic passenger ticket, the reservation ID, etc. It is sent to the Client in electronic form as a confirmation of the fact of purchase of the electronic ticket, and as an information about that.
1.5. Booking system is a computer reservations system that contains information of the Carrier regarding flight schedules, availability of seats for flights, fares and rules for their use, as well as other terms offered by carrier services. This information is posted on the Website only in accordance with how it is presented in the reservation systems of a direct supplier of these services. Booking system is a dynamic system, the components of which may be amended or supplemented at any time. Also, the Carrier does not guarantee the admissibility of the reservation for use for a specific purpose, its constant readiness to work, availability of products of the Carrier, their uninterrupted, timely, protected, error-free operation, as well as the safety, completeness and accuracy of transmitted information, the availability of Internet connections and data transfer via the Internet.
1.6. Employee – an employee of Uzbekistan Airways, directly involved in the servicing of the passengers and / or performing the necessary technological operations on processing the Customer's order.
1.7. Payment provider – a third party receiving payments in favor of Uzbekistan Airways and having at the time of payment a valid Contract with the Carrier to accept such payments.
1.8. Passenger/passenger – individual, for which the Customer is entitled, pursuant to the terms of this Agreement, to purchase a ticket and is not a party to this Agreement.
1.9. Order is a request, duly executed by the Client, for the services selected on the Website and associated with booking and purchasing of the Ticket at the desired price and in accordance with the applicable rules of the Carrier.
1.10. The rules - approved Rules, instructions and other regulatory documents of Uzbekistan Airways.
1.11. Website – Internet resource of Uzbekistan Airways – www.uzairways.com developed, in particular, to facilitate the process of familiarizing the Customer with the Carrier's regulations, as well as for direct booking and issuing of e-tickets and for the online purchase of the related services provided by the Carrier.
1.12 Receipt is a form of the electronic receipt containing detailed information of payment for Ordering, sent to the Customer upon payment of the cost of the Ticket at the specified email address and / or using the services for information, provided by the payment provider.
2. GENERAL PROVISIONS.
2.1. The website is designed to search and to retrieve information in the chosen area and only on flights of Uzbekistan Airways and is acting in accordance with:
The law of the Republic of Uzbekistan "ON ELECTRONIC COMMERCE" № 613-II dated April 29, 2004 (http://www.lex.uz/pages/GetAct.aspx?lact_id=165497 )
By the law of the Republic of Uzbekistan from may 22, 2015 № ZRU-385 "On amendments and additions to the Law of the Republic of Uzbekistan "On electronic Commerce"".( )
- Resolution of the Cabinet of Ministers of the Republic of Uzbekistan "On measures for implementation of the Law of the Republic of Uzbekistan dated may 22, 2015 № ZRU-385 "On amendments and additions to the Law of the Republic of Uzbekistan "On electronic Commerce" (http://www.lex.uz/Pages/GetAct.aspx?lact_id=2746197 )
- The current Legislation and normative acts of the Republic of Uzbekistan.
- Approved Regulations, instructions and other normative documents of the Carrier.
2.2. In accordance with part 2 of article 369 and article 426 of the Civil code of the Republic of Uzbekistan, this Agreement is an official proposal of Uzbekistan Airways on the conclusion of agreements on the provision of services for online booking and sale of tickets via Internet on behalf of the passenger and according to the applicable tariffs of the Carrier, as defined in the Agreement conditions.
2.3. The information contained in other sections of the corporate website of Uzbekistan Airways, is not an offer with respect to the present Agreement and the Contract of carriage and may be purely promotional in nature.
2.4. Full and unconditional acceptance of this public offer (i.e., a response of acceptance) is accomplished by the Client acting for the implementation of deeds specified in the offer terms of the Agreement and the published Rules expressing the intention of using the Carrier's website for obtaining the services provided on the website www.uzairways.com.
2.5. In case of acceptance of the conditions stated below the natural person conducts the acceptance of this offer, agrees to all of the provisions of this offer and becomes the Customer (acceptance of the offer is tantamount to concluding an Agreement on the terms set forth in the offer).
2.6. The agreement on the services, information about which is available on the website of the Carrier, is concluded between the Customer directly and the Carrier and Payment provider in accordance with the legislation of the Republic of Uzbekistan and applicable regulations and rules of the Carrier.
2.7. Performing actions on the acceptance of this public offer, the Client ensures attainment of age 18 years and confirms its capacity and capability.
3. THE USE OF THE SYSTEM.
3.1. Payment of the cost of the Ticket is made in national currency of Uzbekistan — Sum and in accordance with the applicable terms and conditions of the rate application of a Carrier.
3.2. Payment Order is carried out through electronic banking cards, using UZCard National interbank payment system and a connected SMS-informing service (for details visit the website of the UzCard - http://uzcard.uz/index.php/ru/sms-inform).
3.3 The Validity of the purchased ticket can be checked on the website of the Uzbekistan Airways - https://www.uzairways.com/en/checkticket
3.4. The Carrier is not responsible for the accuracy and correctness of the information provided by the Client.
3.5. The issue of an order on the website of the Carrier in any case means the conclusion and signing of this Agreement by Client and imposes on him responsibilities under this Agreement.
3.6. Services of order for children and persons under 16 years of age are not available. If necessary, please contact the office of Uzbekistan Airways.
4. THE ORDER OF FORMATION OF THE ORDER, PAYMENT AND CLEARANCE OF THE CARRIAGE.
4.1. The Carrier formalizes booking and payment for the transportation. The cost of transportation (airfare) consists of a fare/combination of fares and charges established by the Carrier and published by the Carrier in an automated booking system, which also can be found on the website of the airline https://www.uzairways.com/.
4.2. Before booking, the Client undertakes to read the information posted on the Carrier's website under Familiarize yourself with the rules, which includes the General Rules, this Offer and other documents. Documents posted on the Carrier's website under Familiarize yourself with the rules, are hereof integral parts.
The client using the online booking system can book and purchase only one ticket. The purchase of an additional number of tickets is done by executing a separate action for the booking and payment of tickets.
4.3. Having familiarized with the Rules, the text of this public offer, with the cost of carriage and fare rules, the Customer shall place Order. All the terms of the Order are to be communicated to the Customer during the booking process.
4.4. Orders must be paid by the Client within the time specified after the Order (time limit).
4.5. The client individually and in accordance with the terms and instructions published on the website of the payment provider makes the payment. For the payment of the cost the Order is redirected to the protected page of the payment provider, which handles Client actions on the UzCard payment card.
4.6. The booking procedure consists of four stages.
The first step is to choose the best flight for the Client, familiarization with the terms of this Agreement, rules of carriage and the fare rules of the Carrier.
- The second stage is a provisional booking of places/tickets by the Customer for the selected flight. When ordering, the Customer is obliged to fill in all the fields listed on the website as mandatory.
- On the third stage, the Client confirms the payment form and contributes cash in the amount specified in the Order.
- On the fourth stage, in case of confirmation of the payment of the cost of air transportation specified in the Order, the registration of the Ticket occurs.
4.7. In case of identifying errors and inaccuracies in the implementation of the ticket reservation, the Carrier strongly recommends to the Client, upon receiving the email with the Order details, to contact the employee of the Carrier at the phone numbers listed on the website or e-mail for verification and clarification of the information received from the Client. The Carrier is unable to give detailed information about flights electronically. If the Client has not contacted the employee of the Carrier, no complaint from the Client about mistakes in the booking, the Customer's losses, disruption visits, etc. is accepted.
4.8. Orders placed by the Customer are final. After the payment of an order the Client must ensure receiving the Itinerary within 24 hours. Itinerary receipt confirms the fact of issuance of a ticket for the Client on the paid order. The itinerary receipt is sent to the email address specified in the Order. In ase of non-receipt Client Itinerary, the Client must contact the Carrier to confirm the fact of registration of the ticket. Proof of purchase of the ticket is an itinerary receipt for each passenger, containing full details of carriage paid by the Customer, which was delivered to the email address specified by the Customer when ordering.
4.9. Change of personal data of the Customer and/or any of the passengers in the order, such as name, date of birth, leads to cancellation/loss of power of rates agreed upon in the ordering, because in case of change of such the passenger must cancel the order and make a new one. If the order was paid and the tickets were released, the refund shall occur in accordance with the rules of the Carrier and retaining all fines defined by the Carrier.
4.10. Assuming Customer error in selection of flights and/or dates of carriage, refund and reissue of tickets is carried out in accordance with the rules of the Carrier with the retention of all the fines defined by the Carrier. Thus, the Customer assumes all possible commercial risks (a new order, a change of fare, refund/not refund, etc.), associated with his actions on committing errors and inaccuracies in the provision of personal data.
4.11. As soon as the booking was paid, the Client agrees to all the conditions, obligations and restrictions associated with air transportation.
4.12. If the Client wishes to change or cancel the order, the tickets on which were not issued, he must immediately contact the Carrier to implement the identified actions. If the order has issued tickets, Customer can perform the refund procedure by following the steps described in the section Refund of this site.
4.13. Client booking multiple tickets or tickets for third parties/passengers must bring all the conditions of carriage and other necessary information to all passengers participating in the flight. The passengers' and the Customer's claims to the Carrier which regard the issues of not being informed on the terms of carriage and not receiving other necessary information will not be accepted.
4.14. Multiple bookings (orders) with overlapping dates with the same parts of the flight per Customer/passenger should not be created . The simultaneous existence of multiple bookings with overlapping dates for the same parcels of flights is called a "double booking". In the case of double reservation, the airline has the right to cancel all duplicate bookings without prior notice, including orders which already have issued tickets. In this case, the refund shall occur in accordance with the rules of the Carrier with the retention of all the fines defined by the Carrier. Thus, the Customer assumes all possible commercial risks (a new order, a change of fare, refund/not refund, etc.), associated with its actions regarding the creation of a "double booking" on any of the passengers.
4.15. When a Customer creates an order, it is necessary to note that all travel must be completed strictly in the order in which they are specified in the booking. The absence of the Client/passengers on any flight entails the cancellation of all subsequent flights (flight segments) and no return of the paid cost. Depending on the existing rules of the Carrier, failure to appear for the flight (NO SHOW) may be also considered the rejection of the flight to the Carrier for specified period of time before departure.
4.16. In the process of selection of the route of flight must be noted that all visa formalities and requirements for crossing borders of the countries affected by Carriage are to be found out by the passenger on its own. Also, if the Client/passenger is traveling with Luggage, he on his own finds out the rules of overloading baggage at the transit point.
4.17. Not all fares allow a full refund and re-purchased ticket. If the Customer is interested in rules for the return and reissue the ticket for the selected flight, you need to pay to clarify the information from the Carrier.
4.18. Client assumes full responsibility for the correctness of entered information and personal data. The names of the Client/passengers should be filled in the order by the Customer exactly as written in the passport, if this document is presented for registration. Amending the spelling of names or names in the existing order is technically impossible and will result in a refund/termination of contract of carriage and the need the Customer to issue a new order. The refund shall occur in accordance with the rules of the Carrier with the retention of all the fines defined by the Carrier. The Carrier is not responsible in case of entering incorrect information and personal data that led to the removal from the flight by the Carrier or authorized state agencies and services.
4.19. If the passenger intends to carry special baggage (for example: animals, sports equipment, oversized cargo, etc.), a request for the permission of carriage of such baggage must be sent by the Client before the payment of the Ticket. Confirmation of the possibility of carriage of such baggage must be obtained from the Carrier prior to the issuance of transport documents because the transportation may be denied.
4.20. If the Client and/or passenger are persons in the particular state, or in relation to them must be applied any specific transport conditions (pregnant women, passengers with reduced mobility or requiring special medical attention, etc.), then, in such cases, it is necessary to coordinate transportation with the airline, by sending a request via the booking system.
4.21. In specified in paragraphs 4.19, 4.20 . cases, when booking tickets on the Carrier's website, the Client is obliged to inform the Carrier about the specifics of the Client/passenger or special transportation requirements of the Client/passenger, and also about their particular Luggage in any convenient form. Resuming of the booking and payment of its value can only be made after the Carrier's receipt of confirmation of the possibility of such transportation, since the request may be rejected by the Carrier.
4.22. The client is obliged to include in the Order his contact details in case of emergency contact with him or the passengers throughout the trip.
4.23. The Customer can check the validity of the ticket on each flight in the paid Order on the website of the Uzbekistan Airways in the Check your ticket section. Before departure it is recommended to specify the time of departure and arrival, number of flights, terminal of departure and arrival, as they may be amended by the Carrier without notice.
5. PAYMENT OF THE ORDER.
5.1. The cost of the Order is indicated on the website and is sent to the Client in an email with the order details. The cost of the Order is not final and is not guaranteed as long as the Carrier, confirming the availability of the offer, will not release the Ticket (itinerary receipt). Payment of reserved tickets is executed in the national currency of the Republic of Uzbekistan - Sum.
5.2. The client pays for the Order by credit card or through a payment system specified on the website.
5.3. Payment with credit cards:
5.3.1. The carrier accepts payments by Bank cards through the electronic payment system of the Payment provider. The customer may enter credit card data, and initiate its authorization. The system of SMS informing notifies the Client about the result of the authorization by sending SMS messages indicating the identification code. Funds from the card will be charged only for the ticket. The carrier is not responsible for the actions/inactions of the Payment provider, as well as any losses and risks associated with payment through the electronic payment system and Internet.
5.3.2. Payment for the order by credit card must be made directly by the Customer - card holder. In the case that a Customer handed a Bank card to another person to make a payment, the Customer assumes all associated risks and agrees that payment in this case is initiated by the Client.
5.3.3. Payment procedure using credit cards is listed on the website in the How to pay section.
5.3.4. Transmission of information in the system of electronic payments is in compliance with all necessary security measures. The carrier will transfer the Customer to an authorized server via a secure channel. The information is transmitted encrypted and saved only on the specialized server of the payment system of the Payment provider.
5.3.5. Authorization of credit card transactions is executed by the online payment system of the Payment provider. If the Payment provider has reason to believe that the transaction is fraudulent, it is entitled to refuse to execute this operation. The carrier is not responsible for the actions of Payment provider.
5.3.6. In order to avoid cases of various kinds of misuse of credit cards when paying for all orders placed on the website and payable or already paid, the credit card can be checked. In order to verify the identity of the owner of the Bank card and his eligibility for the card Customer placing such order, shall, upon request received from the Payment provider or from an employee of the Carrier, provide a copy of the relevant page of the passport of the owner of the credit card - reversal of passport with photo and a copy of the credit card by Fax, or by e-mail as scanned copies. In the case of the Client providing the requested documents or having doubt to their authenticity, the Carrier reserves the right to cancel the order without explanation . The cost of the order in this case, if the payment has already been made, returned to the Client card.
5.3.7. In case when the Client makes a booking for itself and/or third parties (passengers) and makes the payment order from their Bank card for yourself and/or passengers, the Customer understands and agrees to the following paragraph and is obliged to inform passengers of the following:
- in case of refund/reissue of the ticket issued to the passenger, the Carrier, in accordance with applicable law, shall not be entitled to refuse to return/reissue the ticket.
- the funds in this case may not be returned to the passenger, since he is not the person who made the payment, and the relevant part (the value of the ticket minus any required fines and fees) will be refunded to the Bank card of the Customer as the person paying for the cost of the order;
Client in this case does not receive any additional notification of the Carrier of the reason of the payment order;
Client is free to arrange with the passengers any issues of settlements, as well as issues arising in connection with this situation and assumes full responsibility for the use of Bank cards to pay for the cost of the Ticket for third parties.
5.3.8. If the Client expresses the desire to refund/reissue the tickets of third parties and the Carrier doubts the authenticity of the statements, the Carrier may request passengers about their intentions with respect to the order, and before receiving a response, shall not take any action until receipt of evidence of the true will of the passengers
5.3.9. When paying with a credit card funds in all cases are returned to the Client exclusively on his Bank card in accordance with the terms of this Agreement.
6. TICKET COST REFUND.
Refund of the tickets issued and paid through the corporate website of Uzbekistan Airways is made only in the official sales office of the Uzbekistan Airways: General Sales Agency, airports of the Republic of Uzbekistan.
6.1. The Customer is entitled to cancel the order at any stage. The Customer understands and agrees that a refusal of an order entails the use of responsibility established by Agreement
6.2. In the case that the Client decided to cancel the order, when the tickets are issued, he begins processing the cancellation of the order in the relevant section of the Carrier's website by clicking Refund ticket.
6.3. The cancellation of the order, when the tickets are issued, is made by the Client through the stages of procedure of refusal in accordance with the instructions posted on the Carrier's website in the section "Refund". The procedure of rejection of the order also includes design of the Customer application, the form of which is posted on this website in electronic form. The completed form is sent to the officer of the Uzbekistan Airways for subsequent processing and calculation of refunded amounts. Due money will be refunded for five Bank working days. The customer should consider these conditions when applying.
6.4. Passing of all stages of the procedure of refusal by the Customer means termination of this Agreement by the parties.
6.5. The refund of the funds received by the Customer (if such refund can be effected) is carried out after the termination of the contract of air carriage, in the manner specified on the website, as calculated by the Carrier size, taking into account the time of the return of fines to the carrier, recovery of service charges .
6.6. The refund to the Client is carried out in a cashless order into the account of the owner of the Bank card with which the payment for the value of the ticket was made.
6.7. The letter of refusal from the contract of carriage (ticket refund) can be taken only from the Client - holder of a credit card. The refund to the passenger upon refusal of the contract of carriage (ticket refund) is not possible if he is not the owner of the credit card he paid the ticket. Money is returned to the Client as the person paying for the order and being the holder of a credit card. Financial transactions between Customer and passenger are not related to the Carrier, complaints from passengers about the non-payment to him by the Carrier's funds are not accepted. Client - card holder is obliged to warn passengers about this element of the Agreement.
6.8. The Customer familiarizes himself with the terms of the Order and the regulations of the Carrier during the booking process. If the Client does not understand any conditions of the order, including cancellation, refund, any changes to an order, the Customer shall specify the required information from the Carrier. Claims of the Customer related to the fact that he have not understood any conditions of the order will not be accepted.
6.9. In case of refund to the Customer/passenger with a paid ticket, the cost to be refunded is transferred to the Client on a specified Bank card and is confirmed by the payment provider after the deduction of amounts of the relevant fees and is subject to the rules set by the Carrier.
6.10. When refunding tickets by the Client/passenger, paid in above-mentioned method, a refund is only possible via Bank transfer according to the Client's specified details.
6.11. When refunding tickets by the Client/passenger, paid in above-mentioned method, the rules and restrictions set forth in section 5.3 of this Agreement.
7. RESPONSIBILITIES OF THE PARTIES.
7.1. The parties bear responsibility for failure and/or improper performance of their obligations under the public offer in the manner and on the conditions specified in this public offer and the current legislation of the Republic of Uzbekistan.
7.2. All information concerning schedules, availability of seats on flights, fares and rules for their use, as well as other terms of the offered services is posted on the website of the Carrier in full compliance with how it is presented in the reservation system by suppliers of services or their authorized representatives. The carrier is not able to produce independent verification provided by the service providers of the information and cannot guarantee the absence of inaccuracies in it, therefore is not liable to the Client liability for any incorrect information on the services as well as for any user damage or losses due to the presence of errors in the information.
7.3. The carrier is not responsible for any negative consequences and losses resulting from events and circumstances beyond the scope of its competence, as well as for the actions (inactions) of third parties, namely:
- in case of impossibility of performance of its obligations due to unreliability, insufficiency and inopportuneness of data and documents provided by the Client, or Client's violation of this Agreement or document requirements;
- the actions of the Carrier (change, cancellation, postponement, delay of departure flights), for the safety, loss or damage to baggage, cargo, valuables and documents of the Client and/or passengers for the entire duration of their trip. In these cases responsibility before the Client and/or passengers are the responsibility of the Carrier in accordance with the established rules and the legislation of the Republic of Uzbekistan.
- the limiting of the rights of entry/departure of the Client and/or passenger to/from Uzbekistan by the competent authorities of the Republic of Uzbekistan ;
- the consequences of breach by the Client and/or passenger of customs and border formalities, rules of travel and baggage transportation, as well as violations of the rules of conduct in the country ;
- in case of the absence of a Client and/or passenger's travel documents issued to them by the Carrier;
- for no-show or retard of the Client and/or passengers for check-in, to departure of the aircraft;
- for the compliance by Customer and/or passengers of a carrier established by the rules of conduct on Board the aircraft;
- for the lack of Customer and/or passengers decorated passports by the time one of the relevant documents regulating issues of registration for flight;
- for the authenticity and accuracy of documents (accuracy and completeness of the information contained therein).
- for failure of the Order for reasons of disruption of communication lines, malfunction of Customer equipment, etc.
7.4. The customer (passenger) confirms and warrants that he has read and agrees:
- with transportation rules and application requirements of Carriers' rates, including the terms of cancellation and re-issuance of tickets;
- requirements for passports and other formal documents, including the validity of the passport and its expiry date;
- obligations to respect the customs and border rules;
- so that the Customer (passenger) independently bears full responsibility for the validity of passport required for crossing the border, the accuracy of the information contained in these documents and the inclusion of this information in the ticket;
- that the Customer (passenger(s) independently meet the requirements and have the necessary visas to the countries affected by carriage;
- that the deportation of a passenger with an invalid entry or exit documents are solely for the account of the Client (passenger). The customer (passenger) is obliged to obtain the necessary information from the Consulate of the country concerned.
and assumes full responsibility for the preparation of all necessary documents for the trip. The client (the passenger must read and comply with all requirements of the country in which he is sent, including requirements for necessary documents upon departure, visas, or other documents for traveling children, the export of animals, necessary permits export of arms, of art treasures and other permits and approvals). The carrier is not liable for ignorance or non-observance of these requirements by the passenger.
7.4. The parties are released from liability for improper performance or non-performance of obligations under this Agreement in case of occurrence of circumstances of irresistible force (force majeure).
7.5. The Party which originated the impossibility of performance of obligations under this Agreement, shall immediately notify the other Party of the occurrence (and cessation) of circumstances specified in this Agreement . Failure to notify or untimely notification about these circumstances, deprives the Parties of the right to invoke these circumstances is not an excuse under this Agreement. The term of the obligations hereunder shall be extended by the Parties in proportion to the time during which it will act in such circumstances.
7.6. In the event of these circumstances, the Parties may agree in court to require the termination of the Agreement.
8.1. Provision of information by the Client:
When booking on the website, the Client provides the following information:
- Personal data;
- Contact phone number;
- E-mail address;
8.2. By submitting the personal data on the website when booking, the Client agrees to their processing by the Carrier.
8.3. The carrier uses the information:
- to carry out its obligations to the Customer;
- to evaluate and analyze the performance of the website.
8.4. The disclosure of information received by the Carrier:
8.4.1. Obligations in accordance with the current legislation of the Republic of Uzbekistan are not to be considered a violation of disclosure.
8.4.2. The Carrier is not responsible for any information provided by the Customer on the website in an accessible form.
9. FORCE MAJEURE.
9.1. The parties are relieved from responsibility for partial or complete failure to fulfill obligations hereunder if this failure was a consequence of force majeure arising after the conclusion of the Agreement due to circumstances of an extraordinary nature which the Parties could not foresee or prevent. Under force majeure is meant: flood, fire, earthquake, acts or omissions of public authorities (including in particular restrictions on foreign exchange transactions), epidemic and other natural phenomena, war or military operations, etc.
9.2. In the circumstances specified in clause 9.1. of Agreement, each party shall notify in writing the other Party within 5 (Five) calendar days. The party invoking force majeure shall promptly provide the other Party with official documents issued by the competent public authorities confirming the presence of these circumstances and, if possible, give an estimate of their impact on the ability of the Party to fulfill its obligations under the Agreement.
9.3. No notice or late notice (in accordance with clause 9.2) on force majeure circumstances deprives the relevant Party of the right to refer to them in justification of non-performance or improper performance of the obligations.
9.4. If the onset of the circumstances listed in clause 9.1. Agreements, and their implications continue to operate more than 2 (Two) consecutive months, the Parties hold additional negotiations for revealing acceptable alternative methods of execution of the Agreement.
9.5. In case of force majeure continuing for more than six (6) consecutive months, either party may terminate this Agreement in respect of the unfulfilled part of the Agreement. While none of the Parties shall have no liability to the other Party as a result of termination in accordance with this paragraph.
10. GOVERNING LAW AND DISPUTE RESOLUTION.
10.1. All disputes and disagreements which may arise out of this Agreement must be resolved in accordance with the current legislation of the Republic of Uzbekistan.
10.2. All disputes arising between the Parties in connection with the execution, amendment or termination of this Agreement, must be resolved through negotiations. If the settlement of the dispute by negotiations failed, the dispute shall be settled in the Economic court of Tashkent, in accordance with the requirements of the current legislation of the Republic of Uzbekistan.
10.3. The court's decision is final and binding on both Parties.
10.4. The recognition of invalidity of any provision of this Agreement by the court shall not entail the invalidity of the remaining provisions.
11. OTHER TERMS AND CONDITIONS.
11.1. Customer, by accepting the public offer of the Carrier, expressly agrees to its terms and ensures payment for the Order in full, including all taxes and fees.
11.2. The parties bear responsibility for failure and/or improper performance of its obligations under the public offer in the manner and on the conditions specified in this public offer and in the current legislation of the Republic of Uzbekistan .
11.3. The Carrier is not liable for the impossibility of the Order for reasons of disruption of communication lines, malfunction of Customer equipment, etc.
11.4. The Carrier is not liable for possible violations and actions that are not within the scope of its competence, namely for the violations and actions of third parties.
11.5. The Customer assumes full responsibility for the validity of all documents required for the use of the service and transportation. The client should read and fulfill all the requirements of the country in which he is sent, including the necessary documents upon departure and arrival, as well as when the transfer carriage to follow the entire route, the need and conditions for issuing visas, valid passports, powers of attorney or other documents. The Carrier is not liable for ignorance or non-observance of these requirements by the Customer.